Hot Tamale Mexican Grill and Bar

Reviews about Hot Tamale Mexican Grill and Bar

• 3 / 5

  By Josh Gister
  Prime/convenient location. The staff are friendly, but there never seem to be enough of them. The prices aren't high, but they're high enough that there's an expectation of really good food -- and it's just okay. Don't get me wrong, it's not a bad place at all -- but it's "just okay" -- and that is tough to recommend.
  February 14, 2017
• 1 / 5

  By Marielys Payano
  If I could give it a 0 star I would, worse customer service. I order take out and they told me it would be ready in 20 minutes. When I get there 30 minutes later, the bar tender Diane, was very rude! It took our food 45 minutes to be ready, when I asked Diane of how much longer we would have to wait, her response was " I don't know you have to wait for the other lady" her tone was very rude and I let her know that I felt disrespected by the way she responded. She proceeded to look at me, smirk and walk away from me. Finally got my food and left, and two items that I ordered and was charged for, was missing. To make matters worse, i called requesting to speak to the manager, and Diane answers the phone telling me she is the one to be in charged. Again, terrible customer service over the phone, even after the fault.
  December 15, 2016